Do you have questions about our services? Please do not hesitate to send us your concerns by filling out the form below.
FAQs
How can I get in touch with Nugen Medicine?
You can contact us by phone (480-716-5998), fax (480-716-5779), email (Admissions@nugenmedicine.com), or through our online contact form above. Our team is ready to respond promptly and connect you with the care or information you need.
What information should I provide when reaching out?
When contacting us, please include your full name, preferred contact method, and a brief description of your concern or the service you’re interested in. This helps us serve you more efficiently.
How soon can I expect a response after I send a message?
We strive to respond to all inquiries as quickly as possible, typically within 24 business hours. If it’s urgent, we recommend giving us a call (480-716-5998) for immediate assistance.
Do I need an appointment to speak with a provider?
Yes, consultations with our medical providers require an appointment. You can schedule a consultation here. However, our staff can answer general questions and help you book your visit if you need assistance.
Can I book a consultation directly through the Contact Us page?
While the Contact Us page allows you to send a message or request, actual consultation booking is done through our consultation page or over the phone (480-716-5998). If you want to schedule a consultation, we’ll help guide you to the right steps.
What services can I ask about when I contact Nugen Medicine?
You’re welcome to inquire about any of our services, including preventive care, hormone therapy, pediatric services, cosmetic treatments, virtual visits, weight loss, and more. We’re here to help you find the right fit.
What should I do if I have a medical emergency?
If you’re experiencing a medical emergency, please call 911 or go to your nearest emergency room. Nugen Medicine is not an emergency facility, but we’re happy to provide urgent care for non-life-threatening issues.
Can I contact Nugen Medicine on weekends or after hours?
If you reach out after hours, we’ll respond as soon as we’re back in the office. For non-emergency matters, you can still leave a message or submit an inquiry anytime.
How do I get directions to your clinic location?
Our clinic is located at 5111 N Scottsdale Rd #143, Scottsdale, AZ 85250, United States. If you need clarification, you can ask us directly when you reach out. We’ll gladly provide clear directions, parking info, and clinic hours so you can find convenient routes and have a smooth visit.
What if I’m not sure which service I need?
No problem! Just contact us and briefly describe your concerns. Our staff will help match you to the appropriate provider or service based on your health goals or symptoms.
Is there a fee for consultations or contacting Nugen Medicine?
There is no fee for initial contact or inquiries. If you move forward with a consultation or appointment, any costs will be clearly communicated upfront. We believe in transparent pricing.
Can I get help with insurance or billing questions through the Contact Us page?
Yes. Our administrative team can answer questions about accepted insurance plans, billing, and payment options when you ask us using our contact form above.
Do you offer virtual consultations?
Yes! You can request a Full Service Virtual Care Visit when you contact us. It’s a great option for routine care, follow-ups, and more— no travel required.
Can someone else contact Nugen Medicine on my behalf?
Yes. With your permission, a family member or caregiver can reach out for general inquiries or help schedule an appointment. For privacy reasons, medical information may require proper consent.
What makes Nugen Medicine a trusted choice for care?
At Nugen Medicine, we offer comprehensive, compassionate, and convenient care with options for in-person and virtual visits. We’re committed to listening, understanding, and tailoring care to fit your needs from the moment you contact us.